CloudWave’s expert team of cloud and healthcare IT engineers are ready to provide support services, maintain your systems, and manage patching.
CloudCare Support
You’re responsible for making sure critical IT systems are up and running, users are happy, and costs are contained. And you’re doing a great job. But when problems arise, you need dependable, responsive support.
Multi-vendor, multi-cloud IT environments can be complex when it comes to troubleshooting and fixing issues. CloudWave’s CloudCare support is here 24 x 7 to handle your problems when they happen. Click here for an overview of how CloudCare can help your hospital.
Already a CloudCare support customer? Call our service desk at 855-286-7787 for assistance.
CloudCare+ Support
Trying to maintain a regular patching schedule? With your staff already stretched thin, overnight and weekend resources can be hard to schedule. Failing to patch systems on a timely basis leaves your hospital vulnerable to performance slowdowns, regulatory compliance issues, and even worse—the risk of cyber-attacks.
Let CloudWave handle your patch management needs. CloudCare+ is a cost-effective fully-managed patching service that alleviates the strain that patching puts on your department. CloudWave’s dedicated team will begin with an inventory and evaluation—understanding your environment is the first step to protecting it. Regular maintenance and patching is then handled entirely by CloudWave’s service team, on whatever schedule works best for your team and your users. Keep your entire system continuously up-to-date, secure, and compliant—without the headache.
Have a problem and need immediate help? Our expert technical consultants are ready to roll up their sleeves and help address your most critical issues on a project basis. Learn more here.
